Privacy Policy

This Privacy Policy describes how Medueti ("we", "us", or "our") collects, uses, and protects your information when you use Medueti Translator.

Information We Collect

How We Use Your Information

Your data is used solely to:

• Process your video translation requests
• Manage your account and subscription
• Enforce usage limits and prevent abuse
• Improve and optimize the Service
• Send important service notifications

Data Retention

We prioritize your privacy by minimizing data retention:

• Video files are processed in temporary storage and automatically deleted after download or within 24 hours
• We do not keep copies of your videos or translations
• API usage logs are retained for 30 days for debugging purposes
• Account data is retained until you request deletion

Third-Party Services

Your content is processed by the following trusted providers:

• OpenAI - Transcription and translation (Privacy Policy)
• Google Cloud - Voice synthesis (Privacy Notice)
• Stripe - Payment processing (Privacy Policy)
• Railway - Cloud hosting (Privacy Policy)

Data Security

We implement industry-standard security measures:

• TLS/HTTPS encryption for all data in transit
• Encrypted storage for sensitive data
• Automatic deletion of processed content
• Rate limiting and DDoS protection
• Regular security audits

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format
• Opt out of non-essential communications

To exercise these rights, contact us at translator@medueti.com

Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or prominent notice on our website.

Contact

For privacy questions or concerns, contact our Data Protection Officer at translator@medueti.com